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Mobile Services

TransLink is committed to getting you the information you need where and when you need it. Our various mobile tools can help you plan your trip while on transit, get updated schedule information, and more.


TransLink is committed to getting you the information you need where and when you need it. Our various mobile tools can help you plan your trip while on transit, get updated schedule information, and more.

Next Bus SMS

Next Bus SMS is a free service that allows riders that don't have data plans, or would prefer not to use data, with the ability to receive real-time departure times. Standard carrier text messaging charges may apply.

Text the bus stop number and bus route number to 33333 (example: 54440 240) and within seconds, you'll receive the next two departure times. You must include a bus route number in your text in order to get times. If you text the stop number without a route number you'll receive the bus routes that service the stop but no accompanying times.

If you need times for multiple bus routes that service your stop, text the bus stop number and up to two bus routes to 33333 (example: 50585 44 84). You'll get the next two departure times for each bus route in two separate texts.

If you need times for three or more bus routes at a stop, you'll need to send an additional text message (example: 54446 240 246 and 54446 241).

Tip: Make sure you put a space between the 5-digit bus stop number and the route number(s). Example: 54440 240.

The predicted departure times are based on the GPS location of the buses and update approximately every two minutes, but sometimes only scheduled times will be available. Scheduled times are marked with an asterisk (*). When a service is cancelled, we'll indicate the time with a "C".

Need help? Text "HELP" to 33333.

Next Bus is also available on our website, and provides scheduled departure times.

Note: TransLink doesn't charge customers for Next Bus SMS, but standard carrier text messaging charges may apply. To keep costs associated with Next Bus from being passed along to customers, we've implemented an advertising-based service. When you use Next Bus SMS, an ad and/or link might appear in the text message, in addition to the upcoming bus times. If you don't want to receive these ads, please use Next Bus for times.

Why are favourites no longer available on the old Next Bus?

Some web browsers blocked the way that Next Bus stored favourites. The feature wasn’t performing as expected and couldn’t be improved, so it was removed.

Try TransLink's new Trip Planner and view route schedules, get real-time Next Bus departures, and see any alerts that may impact your trip.

Planning your Trip

Trip Planner shows you the best route for your trip, how long your trip will take, walking distance between stops, if there are any transfers involved, and how much it costs.

There are three ways you can plan a trip with Trip Planner:

  1. Select “Trip Planning” and enter a stop number, address, or landmark into the "Departing From?" and "Going To?" fields.

  2. Click anywhere on the map and select “To Here” as your starting location and “From Here” as your destination.

  3. Click anywhere on the map and select “Nearby Stops” to view transit routes based on your chosen location.

For additional trip planning options click the gear icon next to "Going To?". You’ll be able to modify your trip by departure/arrival time, date, and preferred transit modes.

Trip Planner Results

Once you’ve planned your trip, trip planner will return itineraries based on your origin and destination.

Select an itinerary to show departure and arrival times, trip duration, transfers, walking distance, and any alerts affecting your planned trip.

From here, you have the options to print out the trip and share it over email. This is displayed next to “Itinerary Details” at the top of the list.

To view a different route, click the back arrow left of “Itinerary Details”.

Route Schedules

You can find a list of all transit routes by clicking the “Routes” menu on the right side of the screen.

Select as many routes on the list to view all the stops and buses servicing the selected routes on the map.

You can adjust the direction of any selected route with the direction toggle under the selection.

Click on a stop on the map to find real-time transit departures.

Select “Route Details” in the bottom results window, and then “Schedule” on the right side of the screen to view a full timetable for the route.

Route stops will be listed as NB (Northbound), SB (Southbound), EB (Eastbound), or WB (Westbound).

New Next Bus

Using satellite tracking on buses, Next Bus gives you real-time transit information by estimating when the next vehicle will depart, based on its last reported location.

Click “Find Nearby Stops” on the left side if using desktop or at the bottom of the screen if using mobile to find bus stops around your current location.

You can also enter an address or landmark and Next Bus will find nearby bus stops and passing routes around that location.

The estimated departure times of buses are displayed in the results window. Click the information icon next to the departure time to see if a bus is running on time, early or late.

Limitations

Re-Routes and Disruptions
Planned transit service disruptions, re-routes due to construction and special events aren't always available in Next Bus. For the most up-to-date service disruption details, visit our Alerts section.

Express Buses (B-Line)
Express buses will generally receive location updates less frequently than regular buses, so make sure to give yourself extra time to catch an express bus.

New Trip Planner and Next Bus FAQ

Why does the information vary between Google Trip Planner and TransLink’s new Trip Planner?

Google and the Trapeze Trip Planner use the data in a different way, this can result in slightly different results.

Why do you offer both Google Trip Planner and a new Trip Planner?

We want to offer choices for your trip planning. The upgrade to new Trip Planner and Next Bus is a new product and user experience. We’re giving access to Google because it’s familiar but be sure to try out and give feedback our the new Trip Planner and Next Bus.

Are the results for the old and new Next Bus the same?

Both Next Bus options use the same data, but you may see slightly different results from the way each application uses the data.

Metro Vancouver was the first Canadian city to partner with Google Transit!

Download Google Maps to your mobile device and you can use Google Transit to get route and transit information, phone numbers for local business and even figure out where you are, with or without GPS.

Shaw Open WiFi is now available to all customers at both SeaBus terminals and on all three SeaBuses.

Anyone with a smartphone, tablet, or laptop can now check email and browse content on-the-go by connecting to Shaw Go WiFi.

Passengers who aren't Shaw customers can access WiFi by selecting "ShawGuest" from the list of available WiFi networks. So sit back, relax, and enjoy complimentary WiFi while you ride!

If you're having issues connecting, please contact Shaw's 24/7 technical support at 1.888.407.0251 or visit shaw.ca/wifi/.

TransLink and Shaw are working on a system-wide WiFi design and plan to run trials on SkyTrains and buses in 2019, with deployment starting in 2020. TransLink expects the entire network to be completed by 2025.

Rogers, in partnership with TransLink, has turned on LTE wireless service in the SkyTrain Dunsmuir, Edmonds, and New Westminster tunnels. The expanded service covers Stadium–Chinatown, Granville, Burrard, and Waterfront stations, between 22nd Street and Edmonds stations, and between Columbia and Sapperton stations.

Freedom Mobile customers can access to LTE service at Waterfront, Burrard, Granville, and Stadium–Chinatown stations, as well as in the Dunsmuir Tunnel.

TransLink doesn't have an official app, but the mobile version of translink.ca works on all devices with an internet connection.

There are many third-party applications for Android, Apple, and Windows Phone devices that utilize TransLink's scheduling data.


Chat with us

TransLink

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