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Winter Travel Guide

Winter conditions can interrupt transit and create hazards. Stay safe and warm while using public transit with our winter travel tips.

Preparing for Travel in the Winter

When travelling in winter, remember to:

  • Plan ahead: use Trip Planner to know where you’re going and give yourself extra time in case there are unexpected delays.

  • Check for disruptions by visiting the Alerts page, or sign up for Transit Alerts to get real-time updates sent straight to your phone or through email.

  • Ask for help from our Customer Information Team — via Twitter, Live Chat, or phone (604.953.3333)

Winter Safety on Transit

Be safe when you travel. Take extra precautions in winter.

  • Use handrails and watch for icy or wet patches.

  • Walk, don’t run.

  • Wear grippy shoes, good for ice and snow.

  • Dress warmly as you may be outside for longer than normal.

  • Be visible when it’s dark out. Avoid dark-coloured clothing, and consider using reflective accessories.

  • Allow for extra commuting time. Transit will be busier than usual, and there may be longer waits for certain services.

  • Watch for your bus. Drivers may not be able to pull into a bus stop, and instead will stop in an area that is safe and accessible nearby.

Chat with us

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In the meantime you can visit the old TransLink website, use Live Chat or call Customer Information at 604.953.3333.