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Stay Informed During the Expo & Millennium Closures

During this disruption all Bus, Canada Line, West Coast Express and HandyDART service will continue to operate.

Please expect heavy passenger volumes and plan accordingly. Below are some useful resources to help you travel and keep you informed during the BCRTC Expo and Millennium Line job action.


Job Action Updates

Stay informed on up-to-date service impacts and labour negotiations on TransLink's Buzzer Blog.


Your Transit Options Throughout Job Action

Trip Planner

Use our Trip Planner to plan alternative routes using Bus, Canada Line, and West Coast Express which will continue to operate their regular schedules throughout strike action.

Excluding SkyTrain from the Google Trip Planner

  • Step 1: From the Google Trip Planner, select the "More Options" link.

    Google Trip Planner - Step 1: Select "More Options"

  • Step 2: Select the "Prefer" drop-down and choose "Bus" or "West Coast Express".

    Google Trip Planner - Step 2: Select "Bus" or "West Coast Express"

This will ensure your trip options prioritize your selected preference over options including SkyTrain.

Please note: that the Canada Line will continue to operate throughout the BCRTC Millennium and Expo Line job action.

Excluding SkyTrain from the TransLink Trip Planner

  • Step 1: From the Trip Planner, select the "Options" (Gear Icon)

    Step 1 - Select the "Options" (Gear) Icon

  • Step 2: Scroll down to the "Plan My Trip Using" heading, and select the "Exclude SkyTrain" radio button.

    Step 2 - Select the "Exclude SkyTrain" radio button

This will ensure your trip options include only those modes that are running throughout the SkyTrain job action.

Please note: by selecting to exclude SkyTrain, this will exclude Canada Line which will continue to operate throughout the BCRTC Millennium and Expo Line job action.

Transit Alerts

Stay up-to-date about disruptions, updates, or changes to the transit services you take by signing up for Transit Alerts. Get a text message (SMS) and/or email whenever your selected transit routes are impacted.

View our Transit Alerts page to see a full listing of all current transit alerts across the entire system.

Latest Transit Information

Follow our Customer Information team on Twitter for up-to-date service information, tips, and news.

Have a Question? Contact Us

Live Chat with a Customer Information representative online Monday to Friday from 6:30 a.m. to 11:30 p.m and Saturdays from 7:30 a.m. to 10:30 p.m.

Call a Customer Information representative at 604.953.3333 Monday to Friday from 5:30 a.m. to 12:30 a.m., and Saturday to Sunday 6:30 a.m. to 11:30 p.m.

Due to higher than normal call volumes our wait times may be longer than anticipated. We apologize for any inconvenience and appreciate your patience.


Alternate Travel Options

Our carpool, carshare and bikeshare partners are here to support. Find information below on partnerships and services available to you during the planned job action including increased carpool spaces at park and rides, cycling and carshare options.

Looking for more information to help keep your staff and students on the move? Check out our Alternative Travel Solutions Toolkits on our TravelSmart page. 

We understand the impact the extra burden on the transit system will have on organizations around Metro Vancouver. Where possible please consider teleworking and flexible work hours outside of the PEAK periods (6:00-9:00 AM and 3:00-6:00 PM) as an option for your employees.

Teleworking

Teleworking allows employees to work from a remote location, home or a satellite office. To support your employees' work and travel arrangements consider allowing staff who can perform their duties offsite to work from home or remotely.

Variable Work Hours

Allowing employees to work during non-peak hours by adjusting their start and end times is a good way to reduce the pressures of service uncertainty and help reduce time spent in traffic for a quicker, less stressful commute.

  • Shift start and end times to non-peak hour: leave home / work before 6:00 AM / 3:00 PM, and after 9:00 AM and 6:00 PM).

  • Alter days of the work week: where possible, switch work days from Tuesday, Wednesday or Thursday to Saturday or Sunday.

There are 20 Park and Ride locations across Metro Vancouver serving SkyTrain, West Coast Express (WCE), and major bus hubs.

There will be additional designated carpool parking spaces at some Park and Ride lots.

  • Coquitlam Central

  • Maple Meadows

  • Mission City

  • Moody Centre

  • Pitt Meadows

  • Port Coquitlam

  • Scott Road

  • Carvolth Exchange

  • South Surrey

Visit our Park and Ride page to find the lot nearest you, to view parking rates and information on our Park&Go app.

Impark, Diamond Parking, EasyPark, and WestPark offer additional private parking located near many of our SkyTrain Stations.

Carsharing provides access to personal vehicles on demand. There are several carshare vehicles located within walking distance of SkyTrain, SeaBus, and major transit hubs throughout Metro Vancouver.

Please Note: During the planned job action the availability of carshare vehicles will be pushed to capacity, where possible, share trips.

Evo carshare is offering 30 minutes FREE drive time and FREE registration when you use the promo code: SHAREEVO

Carsharing Partners:

Partner Service Area
Car2Go Vancouver, City of North Vancouver, UBC, Park Royal and the airport
Evo Vancouver, New Westminster, City of North Vancouver, UBC and Burnaby
Modo Vancouver, UBC, Burnaby, New Westminster, North Vancouver, Surrey, Coquitlam, Port Coquitlam, Port Moody, Richmond, and Horseshoe Bay
Zipcar Vancouver

Carshare vehicles can be parked free of charge at available on-street parking and designated parking locations, including some metered spaces.

In order to reduce congestion and help get people where they need to go, we are suggesting that where possible that you share a ride rather than driving alone.

Not to be confused with end-to-end car-sharing and ride-hailing services, carpooling helps private car owners find ride matches with the same route & schedule to share car journeys, while utilizing HOV (high-occupancy vehicle) lanes.

Here are some carpool organizations available in Metro Vancouver:

To register your organization for carpooling services or for more information on available providers or to sign up your employees and students, contact us at travelchoices@translink.ca through your organization email.

Liftango

Liftango is offering free sign up to organizations (including businesses, universities and public institutions) to provide real-time carpool solutions at no mandatory cost to employees. Incentives for drivers could be offered if organizations prefer to provide free travel for employees.

To learn more visit liftango.com/vancouver-carpool

RideShark

For organizations seeking to launch custom carpooling program for a defined group of users such as staff members or neighbouring organizations/partners. Pricing is unique to the size and needs of each organization

To learn more visit rideshark.com

gobyRIDE

gobyRIDE offers and affordable way for everyone to travel and provides trip matching for single trips. The more people in the car-the cheaper the journey. The app connects users with available drivers and passengers across the region. Drivers post their trip with a desired origin, destination, and travel time and can offer rides to passengers. Passengers can also request rides with drivers based on proximity to their travel route and personal preferences.

Visit gobyRIDE.com for more information and to download the app.

Poparide

Poparide provides carpooling for people to share longer trips, commuting within sub-urban corridors within larger cities. Popular travel corridors are the Fraser Valley area and between Whistler/Squamish and Vancouver. Members can book and post trips directly via Poparide’s mobile app and all payments are processed securely online.

Visit poparide.com for more information and to download the app.

U-Pool

U-pool is a carpool sharing platform and the sister company of U-bicycle. The Beta app was launched to provide more affordable alternatives for daily commutes and has been used by students looking to share rides and the cost of commuting. Drivers and passengers use the same web app to request and book trips.

Visit h5.u-pool.ca to sign up and find out more information.

If biking is an option for you, consider using your personal bike or a bikeshare to get to and from your destinations or connect to our continuing services.

Key corridors

To map out your route visit the Cycling Map . Due to the impacts of the SkyTrain shutdown on demand for key bus services and the Canada Line, consider these alternate cycling corridors:

  • Downtown: Adanac Avenue-Union St and Dunsmuir bikeways

  • Canada Line: Arbutus Greenway

  • Expo Line: BC Parkway

  • Millennium Line: Central Valley Greenway

Bikesharing provides access to personal bikes on demand with our partners servicing Vancouver, Richmond, Port Moody, Port Coquitlam and UBC.

Bikeshare Partners:

Partner Service Area
Mobi Vancouver
U-Bike Richmond, Port Moody, and Port Coquitlam
HOPR UBC
Bike Parking

Register your Compass Card to store your bike for the day at our indoor Bike Parkades located at Main St-Science World, King Edward, Metrotown, Joyce Collingwood, Commercial-Broadway and King George stations.

Bike lockers are available at bus exchanges throughout Metro Vancouver. Rentals require a minimum 3-month term with monthly payments.

Visit our Bikes on Transit page for more information on cycling and a map of facilities in Metro Vancouver.


Chat with us

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