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Stay Informed

We understand and recognize the crucial role transit plays in the lives of Metro Vancouver residents, tourists, and visitors. Below are some useful resources to help you travel and keep you informed during the current job action.


Stay Informed of Transit Disruptions

Receive personalized Transit Alerts

Stay up-to-date about disruptions, updates, or changes to the transit services you take by signing up for Transit Alerts. Get a text message (SMS) and/or email whenever your selected transit routes are impacted.

View all current Transit Alerts

View our Transit Alerts page to see a full listing of all current transit alerts across the entire system.

Find out about system health

Follow our Customer Information team on Twitter for up-to-date service information, tips, and news. Our Customer Information hours are Monday to Friday from 5:30 a.m. to 12:30 a.m., and Saturday to Sunday from 6:30 a.m. to 11:30 p.m. You do not need an account to view our Twitter feed.

Have a Question? Contact Us

Live Chat with a Customer Information representative online Monday to Friday from 6:30 a.m. to 11:30 p.m and Saturdays from 7:30 a.m. to 10:30 p.m.

Call a Customer Information representative at 604.953.3333 Monday to Friday from 5:30 a.m. to 12:30 a.m., and Saturday to Sunday 6:30 a.m. to 11:30 p.m.

Due to higher than normal call volumes our wait times may be longer than anticipated. We apologize for any inconvenience and appreciate your patience.


Plan your Route

Our carsharing partners are here to support during the current service uncertainty. Additionally, if biking is an option for you, please find information below on bike lockers and bike parking facilities.

Carsharing provides access to personal vehicles on demand. Carshare is located throughout Metro Vancouver with both one-way drop off and return-to-home location services. There are several carshare vehicles located within walking distance of SkyTrain, SeaBus, and major transit hubs throughout Metro Vancouver.

Carsharing Partners:

Carshare vehicles can be parked free of charge at available on-street parking and designated parking locations.

We also offer Modo and Evo users access to several Park & Ride locations.

Modo

  • King George Station

  • Scott Road Station

  • Coquitlam Central Station

  • Lougheed Station

  • Edmonds Station

  • Braid Station

  • Port Coquitlam (West Coast Express)

Evo

  • Braid Station

  • Columbia Station

Our indoor bike parking facilities can be found at:

  • King Edward Station

  • Main Street–Science World Station

  • Commercial–Broadway Station

  • Joyce–Collingwood station

  • Metrotown Station

  • King George Station

Bike lockers are available at transit stations and exchanges throughout Metro Vancouver. Rentals require a minimum 3-month term with monthly payments. More information on parking your bike can be found on our Bike on Transit page.


Keeping you Connected

Get the latest job action updates

Read The Buzzer Blog’s job action updates for the current service impacts as well as the latest information on labour negotiations between Coast Mountain Bus Company and Unifor 111 and 2200.


Chat with us

TransLink

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In the meantime you can visit the old TransLink website, use Live Chat or call Customer Information at 604.953.3333.