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Stay Informed

Getting around the region

We understand and recognize the crucial role transit plays in the lives of Metro Vancouver residents, tourists, and visitors. Below are some useful resources to help you travel using transit and shared mobility services throughout the region.


Stay Informed of Transit Disruptions

Personalized Transit Alerts

Stay up-to-date about disruptions, updates, or changes to the transit services you take by signing up for Transit Alerts. Get a text message (SMS) and/or email whenever your selected transit routes are impacted.

Current Transit Alerts

View our Transit Alerts page to see a full listing of all current transit alerts across the entire system.

Latest Transit Information

Follow our Customer Information team on Twitter for up-to-date service information, tips, and news. Our Customer Information hours are Monday to Friday from 5:30 a.m. to 12:30 a.m., and Saturday to Sunday from 6:30 a.m. to 11:30 p.m. You do not need an account to view our Twitter feed.

Have a Question? Contact Us

Live Chat with a Customer Information representative online Monday to Friday from 6:30 a.m. to 11:30 p.m and Saturdays from 7:30 a.m. to 10:30 p.m.

Call a Customer Information representative at 604.953.3333 Monday to Friday from 5:30 a.m. to 12:30 a.m., and Saturday to Sunday 6:30 a.m. to 11:30 p.m.


Plan your Route

Our carshare and bikeshare partners are here to support. Find information below on programs and partnerships available to you including park and ride, cycling, carshare and bikeshare.

Looking for information for organizations? Check out our Toolkits on our TravelSmart page. 

There are 20 Park and Ride locations across Metro Vancouver serving SkyTrain, West Coast Express (WCE), and major bus loops.

Visit our Park and Ride page to find the lot nearest you, to view parking rates and information on our Park&Go app.

Impark, Diamond Parking, EasyPark, and WestPark offer additional private parking located near many of our SkyTrain Stations.

Carsharing provides access to personal vehicles on demand. Carshare is located throughout Metro Vancouver with both one-way drop off and return-to-home location services. There are several carshare vehicles located within walking distance of SkyTrain, SeaBus, and major transit hubs throughout Metro Vancouver.

Carsharing Partners:

Partner Service Area
Car2Go Vancouver, City of North Vancouver, UBC, Park Royal and the airport
Evo Vancouver, New Westminster, City of North Vancouver, UBC and Burnaby
Modo Vancouver, UBC, Burnaby, New Westminster, North Vancouver, Surrey, Coquitlam, Port Coquitlam, Port Moody, Richmond, and Horseshoe Bay
Zipcar Vancouver

Carshare vehicles can be parked free of charge at available on-street parking and designated parking locations, including some metered spaces.

Not to be confused with end-to-end car-sharing and ride-hailing services, carpooling helps private car owners find ride matches with the same route & schedule to share car journeys. Carpooling provides people with a way to reduce costs and stress of commuting and in most cases allows drivers to make extra cash and reduce commutes by utilizing HOV (high-occupancy vehicle) lanes to get to where you're going faster.

Here are some carpool organizations available in Metro Vancouver:

To register your company for carpooling services, contact us at travelchoices@translink.ca through your work email.

Liftango

Liftango is offering free sign up to organizations (including businesses, universities and public institutions) to provide real-time carpool solutions at no mandatory cost to employees. Incentives for drivers could be offered if organizations prefer to provide free travel for employees.

To learn more visit liftango.com/vancouver-carpool

RideShark

For organizations seeking to launch custom carpooling program for a defined group of users such as staff members or neighbouring organizations/partners. Pricing is unique to the size and needs of each organization

To learn more visit rideshark.com

gobyRIDE

gobyRIDE offers and affordable way for everyone to travel and provides trip matching for single trips. The more people in the car-the cheaper the journey. The app connects users with available drivers and passengers across the region. Drivers post their trip with a desired origin, destination, and travel time and can offer rides to passengers. Passengers can also request rides with drivers based on proximity to their travel route and personal preferences.

Visit gobyRIDE.com for more information and to download the app.

Poparide

Poparide provides carpooling for people to share longer trips, commuting within sub-urban corridors within larger cities. Popular travel corridors are the Fraser Valley area and between Whistler/Squamish and Vancouver. Members can book and post trips directly via Poparide’s mobile app and all payments are processed securely online.

Visit poparide.com for more information and to download the app.

U-Pool

U-pool is a carpool sharing platform and the sister company of U-bicycle. The Beta app was launched to provide more affordable alternatives for daily commutes and has been used by students looking to share rides and the cost of commuting. Drivers and passengers use the same web app to request and book trips.

Visit h5.u-pool.ca to sign up and find out more information.

If biking is an option for you, consider using your personal bike or a bikeshare to get to and from your destinations or connect to our continuing services.

Bike Parkade locations:

  • King Edward Station

  • Main Street–Science World Station

  • Commercial–Broadway Station

  • Joyce–Collingwood station

  • Metrotown Station

  • King George Station

Bike lockers are available at transit stations and exchanges throughout Metro Vancouver. Rentals require a minimum 3-month term with monthly payments.

For more information or to register your Compass Card to use bike parkades visit our Bike on Transit page.

Bikes on SkyTrain

Bikesharing provides access to personal bikes on demand with our partners servicing Vancouver, Richmond, Port Moody, Port Coquitlam and UBC.

Bikeshare Partners:

Partner Service Area
Mobi Vancouver
U-Bike Richmond, Port Moody, and Port Coquitlam
HOPR UBC

Chat with us

TransLink

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In the meantime you can visit the old TransLink website, use Live Chat or call Customer Information at 604.953.3333.