Receive personalized Transit Alerts
Stay up-to-date about disruptions, updates, or changes to the transit services you take by signing up for Transit Alerts. Get a text message (SMS) and/or email whenever your selected transit routes are impacted.
View all current Transit Alerts
View our Transit Alerts page to see a full listing of all current transit alerts across the entire system.
Find out about system health
Follow our Customer Information team on Twitter for up-to-date service information, tips, and news. Our Customer Information hours are Monday to Friday from 5:30 a.m. to 12:30 a.m., and Saturday to Sunday from 6:30 a.m. to 11:30 p.m. You do not need an account to view our Twitter feed.
Live Chat with a Customer Information representative online Monday to Friday from 6:30 a.m. to 11:30 p.m and Saturdays from 7:30 a.m. to 10:30 p.m.
Call a Customer Information representative at 604.953.3333 Monday to Friday from 5:30 a.m. to 12:30 a.m., and Saturday to Sunday 6:30 a.m. to 11:30 p.m.
Due to higher than normal call volumes our wait times may be longer than anticipated. We apologize for any inconvenience and appreciate your patience.